Oregon coronavirus updates May 28: Washington County approved for June 1 reopening. “I've given up on calling.”. “Lip service is not working,” O’Halloran said. For example, if you earned $20,000 in your base year, your weekly benefit amount would be $250. And there hasn’t been yet.”. It’s become a major crisis, with at least $80 million in unpaid claims, and likely a great deal more than that. … Read more: Exam bosses admit there is no plan for appeal process yet as A-level results are released "We're urging everyone who might have bought a ticket in this area to check." Ask Your Own Tax Question. Your weekly benefit amount is 1.25% of your base year* total earnings. The department’s website indicates that it plans automated fixes for those mistakes but many workers have been waiting for weeks without a resolution. Your weekly benefit amount is currently $281 Week Ending Date Date Received Claim Status Amt. With thousands such people flooding the department’s phone lines, hold times run two hours on average and many callers cannot get through at all. Ballejos can't get through to the employment department on the phone – and he isn’t alone. “We’re still trying hard to do more, because we know there is still a tremendous need for unemployment benefits,” Krumenauer said in an email. Here is an overview of what’s gone wrong with Oregon jobless claims during the first weeks of the coronavirus outbreak: Please support high-quality local journalism. The first claim form has 2 weeks ending. However, you can usually file it on you next certification date. The Oregon Employment Department (OED) released new data Thursday that shows about 20% of the statewide labor force has filed for unemployment benefits. 'Week claimed, not processed yet' Applied in March... We are aware that some phone carriers are sending incorrect caller I... D information when we call. Johnson said she personally takes constituent calls on problems with their jobless claims and that she and other legislators are struggling to get information. While the Oregon Employment Department has paid a record number of Oregonians within two to three weeks, for too many Oregonians, their claims are in a backlog. The state acknowledges its antiquated computer systems have frequently rejected legitimate claims, requiring workers to call the department. You’re considered unemployed any week you work fewer than 40 hours and earn less than your weekly benefit amount. Many of the failures, though, are the result of the problems within the employment department. It’s been more than a month now, with no word. The same scenario a lot of people are going through. This award letter does not mean you will receive unemployment benefits yet. Months into the pandemic, and the historic layoffs that accompanied it, many people are still frustrated and running out of options as they try to get their unemployment benefits in Oregon. Subscribe to Oregonian/OregonLive newsletters and podcasts for the latest news and top stories. “I’m not sure what to do here,” said Altomare, 41. It’s a terrible thing to not only have to deal with it myself, but to see it with other people, too. “It shows in there on the app all the weeks I've claimed but it just says ‘not processed’ and it’s been saying that now for nine weeks,” said Bobby Ballejos, a gig worker in Medford. The employment department’s director, Kay Erickson, has refused a succession of interview requests over the past three weeks as the benefits crisis grew. Here are some common reasons for a wait time longer than four weeks: You missed a week (or more) of filing your weekly claim. They also shared information about a new plan called Project Focus 100, aimed at getting tens of thousands of claims out of the processing logjam and improve service and communication. A screen in the Oregon Employment Department claims process. The Oregon Employment Department acknowledges it has been completely swamped by the flood of jobless claims. She filed for her unemployment benefits the same day. Horror stories are happening in all pockets of the state. Some of the department’s setbacks are the simple result of an unprecedented deluge in jobless claims, with more than 330,000 Oregonians filing jobless claims in the space of a month – nearly one in six of all the state’s workers. You’re not getting the back pay you were promised. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Show full articles without "Continue Reading" button for {0} hours. Kate Brown issued an apology on Twitter last weekend and acknowledged “These benefits are critical during this stressful time.”.
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