Your response will be removed from the review – this cannot be undone. Membership required—based on eligibility. MACU is a fun place to work. Mountain America Federal Credit Union does business as Mountain America Credit Union. Membership required—based on eligibility. Contact Mountain Credit Union. Great member loyalty to brand and raving fans set it apart. I made a deposit in the ATM but took too long to retrieve my card, so the machine ate my card (for security reasons, I later found out). It had the potential to be a wonderful job but not anymore. I then started getting pressured to sell more products, over and over, which was frustrating. Help people considering your employer make a good choice. Ask a question about working or interviewing at Mountain America Credit Union. How would you describe the pace of work at Mountain America Credit Union? Great place to work, great environment and lots of room for advancement/personal growth, I have been working at Mountain America Credit Union full-time for more than a year, Great pay, great benefits, and great environment, Pay structure is a little weird between different positions, I worked at Mountain America Credit Union full-time for more than 3 years, They have amazing insurance and benefits, really take good care of their employees, It’s hard to move up in the company without being there for a really long time, I worked at Mountain America Credit Union full-time. Search Credit union representative jobs with mountain america financial service. When factoring in bonuses and additional compensation, a Member Service Representative at Mountain America Credit Union can expect to make an average total pay of $16 . America First Credit Union has a larger service area than Mountain America, which might make it easier to join. poor management, no room for advancement, back biting workplace. What questions did they ask during your interview at Mountain America Credit Union? Mountain America Federal Credit Union does business as Mountain America Credit Union. Management is constantly changing and that can make things difficult especially for those entering the company as new hires. "Great company with great benefits" (in 29 reviews), "They have increasingly innovated their benefit packages to make the work/life balance superior to anywhere else" (in 23 reviews), "No cons - I love my jobs at MACU" (in 13 reviews), "Work/Life Balance was the hardest thing" (in 8 reviews), I have been working at Mountain America Credit Union full-time. Switched departments again and the pressure to sell products or st least offer them is being pressed more and more. https://bestcompany.com/credit-unions/company/mountain-america Customer Service Loan Agent Training Start Date: 2/23/2020Training Shift: Monday-Friday…See this and similar jobs on LinkedIn. Apply to Loan Officer, Customer Service Representative, Member Services Representative and more! Mountain America Credit Union, P.O. Company allows and provides opportunities to grow. They do their absolute best to make us as employees feel like were part of a family at work. They are also willing to work with you if you need a crazy schedule. I liked to help our members with good customer service and low interest rates. Both America First and Mountain America offer low-cost accounts and other benefits to members. 35 Mountain America Credit Union jobs available on Indeed.com. Are you sure you want to replace it? Compare Mountain America Credit Union with, Questions about Mountain America Credit Union, What is the vacation policy like at Mountain America Credit Union? Salary information comes from 430 data points collected directly from employees, users, and past and … They hire high quality people, so it's really easy to get along with people. How do you feel about going to work each day at Mountain America Credit Union? Dealing with people and their money is extremely stressful s is but being pressured to make sales to people just drives them away. View company reviews & ratings. How many vacation days do you get…. Are you sure you want to remove this review from being featured for targeted profile? How to Answer: What Are Your Strengths and Weaknesses? Mountain America Credit Union Merchant Services is there for … Current Employee - Customer Service Representative (CSR), Join the Mountain America Credit Union team, Current Employee - Financial Service Representative (FSR), Former Employee - Financial Service Representative, Current Employee - Financial Services Representative, Former Employee - Customer Service Representative, Current Employee - Member Experience Officer, Mountain America Credit Union Loan Officer Jobs, Mountain America Credit Union VP Information Technology Jobs, Mountain America Credit Union Sr. Videographer/Editor Jobs, Mountain America Credit Union Windows Systems Engineer Jobs, Mountain America Credit Union Financial Services Representative Jobs, Mountain America Credit Union Senior Graphic Designer Jobs, Mountain America Credit Union Jobs in West Jordan, Mountain America Credit Union Jobs in South Jordan, Mountain America Credit Union Jobs in Orem, Mountain America Credit Union Jobs in Provo, Mountain America Credit Union Jobs in West Valley City, Mountain America Credit Union Jobs in Murray, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Member Service Representative (Teller) Salaries, Financial Services Representative Salaries, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Compare pay for popular roles and read about the team’s work-life balance. Payment processing is a mission-critical element of your business. Pros & Cons are excerpts from user reviews. Search job openings at Mountain America Credit Union. The average Mountain America Credit Union salary ranges from approximately $28,125 per year for Branch Manager to $113,000 per year for IT Manager. What is the interview process like at Mountain America Credit Union? 24/7 Customer Service Most issues arise when you least expect them. Extremely stressful, taking call after call, expected to make sales on every call even if they were applicable. Amazing healthcare and career advancement opportunities!! Salary information comes from 708 data points collected directly from employees, users, and past and present job … The atmosphere is very competitive, but management is very involved in helping you to improve both at your job and whatever aspect of your life you'd like to improve. Sign in to your account Welcome back! To reach MCU On-Call Dial 877-699-6328* or 828-456-6474* No time in between calls really. 4 reviews of Mountain America Credit Union "Excellent customer service! Amazing company to work for. Managers dont have the answers and good luck trying to get one. There are some days that are fast-paced while others are slower. Women rate the female-friendliness of their workplaces on. Mountain America Credit Union, P.O. This estimate is based upon 7 Mountain America Credit Union Member Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Mountain America Credit Union, P.O. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. © Mountain America Credit Union 2021. It was wonderful all around. Uncover why Mountain America Credit Union is the best company for you. The information provided is from their perspective. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Mountain America Credit Union first opened its doors in the 1930s with a commitment to... – More. They are not authored by Glassdoor. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, They have increasingly innovated their benefit packages to make the. Benefits were great, Culture was great, People were awesome, I worked at Mountain America Credit Union full-time for more than a year. Glassdoor has 235 Mountain America Credit Union reviews submitted anonymously by Mountain America Credit Union employees. Mountain America Federal Credit Union does business as Mountain America Credit Union. Find out what works well at Mountain America Credit Union from the people who know best. Click here to email for assistance. Apply for a Mountain America Credit Union Customer Service Agent (Rexburg) job in Rexburg, ID. © Mountain America Credit Union 2021. Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. I needed it, so I went inside with my toddler. The people are great to work with and the management wants you to succeed. 8 Questions You Should Absolutely Ask An Interviewer, Top Jobs at Mountain America Credit Union. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. It was so much harder. Management did not manage their employees, a few long term or favorites ran the floor. ), 7 of the Best Situational Interview Questions. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans. PT Member Service Representative (Teller) - Spanish Speaking Preferred Mountain America Credit Union West Valley City, UT Just now Be among the first 25 applicants Click here to get locations and phone numbers for each of our branch offices. They really care about their employees, and their development within the organization. Mountain America Federal Credit Union does business as Mountain America Credit Union. Everyone is very caring and wants you to do well. Box 2331, Sandy, UT 84091, 1-800-748-4302. Fun, competitive, constantly trying to help you improve, Working as Customer Service Representative. However, the starting MACU auto loan rate is the same whether the car is the current model year or seven years old, as long you’re seeking a term of 60 months or less. This is the employer's chance to tell you why you should work for them. Box 2331, Sandy, UT 84091, 1-800-748-4302. all Mountain America Credit Union reviews in United States, all Mountain America Credit Union reviews worldwide. If you were to leave Mountain America Credit Union, what would be the reason? Box 2331, Sandy, UT 84091, 1-800-748-4302. © Mountain America Credit Union 2021. This will replace the current featured review for targeted profile. Training was very poor. You do get a lot of cool stuff but thats to keep you at ur desk. Provides quality service to credit union members to resolve problems and enhance their financial relationship with Mountain America. Mountain America Federal Credit Union does business as Mountain America Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. The difference between these two in customer service, products, and fee's is night and day. Mountain America is concentrated in four counties in Utah. © Mountain America Credit Union 2021. It's a great company which I wouldn't mind working for again in the future. What is the most stressful part about working at Mountain America Credit Union? Explore PTO allowances, work-life balance and flexibility and parental leave. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Membership required—based on eligibility. Is Indeed your favorite place to learn about companies? Glassdoor will not work properly unless browser cookie support is enabled. Membership required—based on eligibility. Membership required—based on eligibility. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. I loved working at Mountain America, although being on the phone all day isnt ideal Mountain America really cares about their employees and their emotional and physical needs. Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. Mountain America Credit Union Employee Reviews about "customer service" Updated Sep 4, 2020 It may be our story, but it's all about you. How do you feel about the future of Mountain America Credit Union? I transferred to the Service Center to fit better with my school schedule. Benefits are very fair for both part and full-time employees. Reviews from Mountain America Credit Union employees about working as a Customer Service Representative at Mountain America Credit Union. Shopping on Amazon surfing the net and making personal calls during the day , only the favorites were allowed these privleges. Learn about Mountain America Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. Box 2331, Sandy, UT 84091, 1-800-748-4302. Mountain America Credit Union, P.O. Mountain America Credit Union Reviews by Job Title, See more Mountain America Credit Union reviews by job title, Mountain America Credit Union Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US, Discussion topics at Mountain America Credit Union. Here’s Exactly What to Write to Get Top Dollar, Financial Services Representative Inter­views, How To Follow Up After an Interview (With Templates! Mountain America Credit Union (MACU) offers APRs on par with banks and online lenders, but we’ve seen lower available rates at other credit unions. © Mountain America Credit Union 2021. Average Mountain America Credit Union Member Services Representative yearly pay in the United States is approximately $33,479, which meets the national average. 52 Mountain America Credit Union jobs including salaries, ratings, and reviews, posted by Mountain America Credit Union employees. Foul language and drinking on the job which management knew about. Mountain America Credit Union Customer Services & Support Salaries 337 salaries (for 155 job titles) Updated Nov 25, 2020 337 Mountain America Credit Union employees have shared their salaries on … If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Read employee reviews and ratings on Glassdoor to decide if Mountain America Credit Union is right for you. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Many problems arise and were never resolved putting even more stress on us. View this and more full-time & part-time jobs in … How did you feel about telling people you worked at Mountain America Credit Union? What advice would you give the CEO of Mountain America Credit Union about how to improve it? Mountain America Credit Union, P.O. Pay is ok if your single and no life. Apply online instantly. America First Credit Union vs. Mountain America Credit Union. I enjoyed my time at MACU. We have been with America First Credit Union since 1994 and just opened an account with Mountain America a little over 3 yrs ago. I had fun getting to know the members and my coworkers better. Sign in to view status or complete next steps on your loan. Covid 19 News & Help Contact Us. A typical day involves assisting member's with any and all manner of questions regarding their accounts, funds and loans. 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